Privacy Policy

At Fleuré Candle, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. By using our site, you agree to the terms outlined below.

1. Information We Collect

When you shop with us or create an account, we may collect:

  • Personal information such as your name, email address, billing/shipping address, and phone number.

  • Payment information (processed securely by third-party payment providers — we do not store your full credit card details).

  • Order details such as products purchased, order history, and preferences.

  • Website usage data like IP address, browser type, and pages visited (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Communicate with you about your order status, shipping updates, or support requests.

  • Improve our products, website experience, and customer service.

  • Send promotional offers or updates (only if you opt in to our newsletter).

3. Cookies

Our website uses cookies to improve your shopping experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not work as intended.

4. Sharing Your Information

We respect your privacy and never sell your personal data. We only share your information with:

  • Trusted third-party providers (payment processors, shipping carriers) who help us fulfill your orders.

  • Legal authorities if required by law or to protect our rights.

5. Data Security

We take reasonable measures to protect your personal information, using encryption and secure connections (SSL) for all transactions.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Update or correct your information.

  • Request deletion of your data, subject to any legal or accounting obligations.

  • Opt out of marketing emails at any time by clicking “unsubscribe.”

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the last update.